Do I need an account?
An email account keeps your progress safe and lets you restore it on a new device.
Level Up support
How can I help?
Find quick answers below, or email me directly. I aim to reply within a few days.
Email supportCommon questions
I lost my progress—can you help?
Email us from your account address and we’ll help investigate and restore it where possible.
How do I delete my account?
Email us from the address on your account and we’ll remove the account and its game data.
Looking for privacy details?
Level Up stores what is needed to save and sync your adventure. Your data is used only to run the app and is never sold.